|Honors
CHRISTUS Mother Frances Hospital – Sulphur Springs has received the highest rating for nurse communication in a recent survey conducted by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) data.
The hospital is one of 27 in Texas and, one of only two in East Texas to earn five stars for nurse communication.
The nurse communication star rating combines data from three HCAHPS survey questions and summarizes how well patients feel that their nurses explained things clearly, listened carefully to the patient, and treated the patient with courtesy and respect.
“Patient experience is one of the core items we focus on every single day,” said Anitha Sanderson, CMFH-SS chief nursing officer. “We are constantly striving to provide the very best to our patients, no matter what level of care they require.”
The star rating is based on survey data collected from hospital patients from July 2021 through June 2022.
The American Hospital Association lists the total number of hospitals in the country as 6,129. Of that group, just 364 hospitals — including Mother Frances Hospital - Sulphur Springs — earned a five-star rating for nurse communication.
“For our nurses, this is a great recognition that reflects the incredible work they do,” Sanderson said.
The full list of Texas hospitals earning five star ratings included:
• Christus Mother Frances Hospital Sulphur Springs • Wilbarger General Hospital (Vernon)**
• Hill Country Memorial Hospital (Fredericksburg) • Tops Surgical Specialty Hospital (Houston)
• Texas Orthopedic Hospital (Houston)
• The Physicians Centre Hospital (Bryan)
• Baylor Scott & White Heart and Vascular Hospital-Dallas
• South Texas Spine and Surgical Hospital (San Antonio)
• Baylor Scott & White Texas Spine & Joint Hospital (Tyler)
• VA Central Texas Health Care (Temple)
• Quail Creek Surgical Hospital (Amarillo) • Baylor Scott & White Surgical Hospital Fort Worth
• Texas Institute for Surgery at Presbyterian Hospital (Dallas)
• Texas Health Center for Diagnostics & Surgery (Plano)
• The Heart Hospital Baylor Denton
• Ascension Seton Edgar B. Davis (Luling)
• Coryell Memorial Hospital (Gatesville)
• Hill Regional Hospital (Hillsboro)
• Memorial Hermann Surgical Hospital Kingwood • Houston Physicians' Hospital (Webster)
• Baylor Scott & White The Heart Hospital-Plano
• Foundation Surgical Hospital of San Antonio
• South Texas Surgical Hospital (Corpus Christi) • Baylor Scott & White Orthopedic and Spine Hospital (Arlington)
• Texas Health Heart & Vascular Hospital Arlington • Baylor Scott & White Surgical Hospital at Sherman
• Wise Health System (Fort Worth)