Website chat lets public check with experts

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Happy National Doctor’s Day, a day celebrated to recognize the contributions of physicians to individual lives and communities. We appreciate you and all you do!

For the safety and health of the community and our ministry, CHRISTUS Health is screening all associates and visitors to our hospitals to help lessen the risk of infectious disease transmission among our patients, associates and guests.

• One entrance to hospital through Emergency Department 24/7;

• One visitor per patient;

• Visitors must be between the ages of 16 years old and 65 years old;

• All visitors are screened at the door, including a temperature taken;

• All associates are screened at each shift, including a temperature taken; and

• Visiting hours are 7 a.m.-7 p.m. (subject to change).

VIRTUAL MEDICINE

At CHRISTUS Trinity Clinic, our goal is keeping our patients healthy and well. By expanding our services to offer video and telephone visits, we provide patients a convenient alternative to in-office visits for simple illnesses, including a cough or cold, to more complicated conditions like diabetes or heart disease. Go online to ChristusVirtual Medicine.org and schedule your appointment today! You may also call 903-606- DOCS to schedule.

COVID HEALTH CHATBOT

In an effort to help respond to questions and concerns regarding COVID-19, we have added the COVID Health Chatbot on our websites to help with triage and ease concerns. The dedicated tool offers self-screening information for the virus, which will in turn provide direction on what next steps are needed based on the information given. The Chatbot is available 24/7, and the clinical pathways that guide our Chatbot were edited and verified by CHRISTUS clinical experts and will direct patients to the best care locally.

WOUND CARE

CHRISTUS Mother Frances Hospital – Wound Care is excited to announce the addition of Dr. Scott McDearmont. Dr. McDearmont brings a wealth of knowledge and expertise with a background in general surgery.

Our wound care team provides specialized treatment of complicated, non-healing wounds of any kind. Our goal is to heal wounds, promote early recovery, prevent hospitalization and avoid prolonged or permanent disability and amputations restoring your quality of life through individualized plans. Advanced healing therapies such as hyperbaric oxygenation are available as well. To reach our Wound Care team, call 903-438-4670.

CARTER BLOOD DRIVE

CHRISTUS Mother Frances Hospital - Sulphur Springs will host a blood drive at the Medical Office Building, Plaza Conference Room (113 Airport Road, first floor) 11 a.m.-4 p.m. Wednesday, April 15. For more information, contact Patricia Wilson at 903-438- 4380.

COMMUNITY PREPAREDNESS

We want to be perfectly clear: CHRISTUS Trinity Mother Frances Health System remains a safe place for all to receive quality care. While COVID-19 is new, our processes and procedures in place for infection prevention and preventing the spread of illness are not. From physicians and nurses, quality and safety experts to those responsible for ordering supplies and keeping the hospital clean—all our associates are involved in making sure we provide a safe environment for our patients. Every single day.

To be connected to our CHRISTUS COVID Hotline, call 1-800-458-4559. For more information on COVID-19 and preventive measures, please visit www.CDC.gov.