Tractor Supply updates response to COVID

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Announces same-day delivery option

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Tractor Supply Company this week announced additional steps it is taking to protect the health and safety of its team members and customers.

“At Tractor Supply, our top priority is the health and safety of our team members and customers. We have executed a number of actions over the past three weeks, and … we are announcing additional changes that allow us to better serve our customers’ needs during this time of crisis,” said Hal Lawton, Tractor Supply’s president and chief executive officer. “This week, in all stores, we [have added] a dedicated greeter and roll out contactless curbside pickup with dedicated parking for Buy Online, Pickup In Store. We also will complete our nationwide rollout of Buy Online Same Day/Next Day Delivery.

Tractor Supply also announced plans to immediately fill more than 5,000 fulltime and part-time positions across its nearly 1,900 stores in 49 states and eight distribution centers. These job opportunities represent existing and new positions with a focus on increased customer service and safety in stores. Candidates can learn more and apply for the wide variety of job opportunities at www.TractorSupply.jobs.

As an essential, needs-based retailer, Tractor Supply has taken multiple actions to help assist its team members, customers and communities with the impact of COVID-19. As customers continue to the stores new measures have been put in place to help. These include:

• Adding a dedicated greeter at every store location to drive awareness of social distancing, monitor the number of customers in store and provide additional cleaning of key items like carts and registers.

• Expanding the Company’s Buy Online Same Day/Next Day Delivery from Store offering to all Tractor Supply stores.

• Dedicating an exclusive shopping hour for high-risk customers and seniors 60 and older every Wednesday from 8 to 9 a.m.

• Installing plexiglass barriers at cashier stands in stores.

• Endorsing the CDC’s social and physical distancing practices in stores by marking floors and adding signage to help customers and team members maintain safe distances.

• Increasing personal protective equipment for team members (gloves, masks, face shields, sanitizer).

• Implementing Contactless Curbside Delivery for Buy Online, Pickup In Store.

• Establishing a minimum of two dedicated parking spots at each store for Buy Online, Pickup In Store or Curbside Delivery.

• Expediting rollout of contactless payment options (e.g., Apple Pay).

In addition, the Company had previously announced the increase of Mobile Point of Sale devices across the chain by the end of April to allow for a more seamless checkout process for customers.

To learn more about these and others of Tractor Supply’s actions in response to COVID-19, visit http://www.tractorsupply.com/COVID-19.